1. What is Azwaj Marriage Bureau?
Azwaj Marriage Bureau is a trusted matrimonial service operating since 2000, dedicated to helping families find suitable life partners through Islamic principles. We began as a charitable service “fi sabillillah” and became professional in 2018, having successfully facilitated over 1.5 lakh (150,000) marriages across Pakistan.
2. How long have you been in business?
We have been serving the community for 25 years (since 2000). We operated as a charitable service for 17 years (2000-2017) and have been providing professional matrimonial services since 2018.
3. What areas do you cover?
Our primary coverage includes all of South Punjab, particularly Multan, Shujabad, Kabirwala, Kot Addu, Muzaffargarh, and surrounding cities. We also facilitate marriages in major cities like Lahore, Islamabad, and Karachi.
4. What makes Azwaj Marriage Bureau different from other matrimonial services?
Our unique combination of 25 years of experience, 150,000 successful marriages, strong community trust, personalized approach, and Islamic values-based matchmaking sets us apart. We offer both traditional consultation methods and modern professional services.
Registration & Membership
5. How do I register with Azwaj Marriage Bureau?
You can register by visiting our office in Multan, calling our helpline, or through our online platform. Registration requires basic personal details, family information, and your partner preferences. Our team will guide you through the complete process.
6. Is registration free?
We offer different membership packages. Basic registration consultation is available, while premium services include comprehensive matchmaking, dedicated relationship managers, and priority matching services. Contact us for detailed pricing information.
7. Can I create a profile for my family member?
Yes, parents, siblings, or close relatives can create profiles on behalf of their family members with their consent. This is a common and accepted practice in our service.
8. What documents are required for registration?
Basic identification documents, educational certificates, professional details, and family information are required. For premium services, additional verification documents may be needed to ensure profile authenticity.
Privacy & Security
9. How do you ensure the privacy and security of my information?
We follow strict confidentiality protocols. Your personal information is never shared without your explicit consent. All data is encrypted and securely stored. We use watermarked photos to prevent misuse and only share information with pre-approved, genuine prospects.
10. Who can view my profile?
Only verified, registered members who meet your basic criteria can view your complete profile. We maintain strict privacy controls and never display profiles publicly online.
11. Can I hide specific information from my profile?
Yes, you can choose to hide certain details like contact information, specific family details, or professional information until you’re comfortable sharing with a potential match.
12. How do you prevent fake profiles?
We conduct thorough verification of all profiles including document verification, family background checks, and personal interviews. Each profile is manually reviewed by our expert team before activation.
Matchmaking Process
13. How does your matchmaking process work?
Our process begins with a detailed consultation to understand your preferences, family background, and requirements. Based on this, our experienced matchmakers curate suitable matches, facilitate initial introductions, and provide ongoing support throughout the process.
14. How long does it take to find a suitable match?
The timeline varies based on your specific requirements and the availability of compatible matches. On average, most clients receive suitable proposals within 2-6 months of active membership.
15. What if I’m not satisfied with the matches provided?
We encourage open feedback and continuously refine our search based on your preferences. If initial matches don’t meet your expectations, we work closely with you to better understand your needs and improve future selections.
16. Do you arrange meetings between families?
Yes, once both parties express interest, we facilitate family meetings, coordinate communications, and provide guidance throughout the introduction process while maintaining Islamic principles and family traditions.
Services & Features
17. What services are included in your packages?
Our services include profile creation, match searching, family introductions, communication facilitation, relationship counseling, wedding planning guidance, and post-marriage support. Premium packages offer dedicated relationship managers and priority matching.
18. Do you provide personalized matchmaking services?
Yes, we offer highly personalized services where dedicated matchmakers work exclusively with you to understand your unique requirements and find compatible matches based on your specific criteria.
19. Do you assist with wedding arrangements?
While our primary focus is matchmaking, we provide guidance and recommendations for wedding planning, venue selection, and connecting you with trusted wedding service providers in our network.
20. Can you help with second marriages or special circumstances?
Yes, we handle all types of matrimonial cases including second marriages, widow/widower matches, and special circumstances with sensitivity and confidentiality.
Communication & Contact
21. How do initial communications work?
All initial communications are facilitated through our office to ensure privacy and proper introduction protocols. Direct contact information is shared only after both families express mutual interest.
22. Can I communicate directly with potential matches?
After initial introductions and mutual interest confirmation, we facilitate supervised communications and gradually enable direct contact as both families become comfortable.
23. What if I want to pause or cancel my membership?
You can pause your membership temporarily or cancel at any time. We maintain your profile information confidentially and can reactivate services when needed.
24. How can I contact Azwaj Marriage Bureau?
You can reach us through our Multan office, phone helpline, WhatsApp, email, or website contact form. Our customer service team is available during business hours to assist with all inquiries.
Success & Support
25. What is your success rate?
With 150,000 successful marriages over 25 years, we maintain one of the highest success rates in the matrimonial industry. Our experienced approach and community trust contribute to our exceptional track record.
26. Do you provide ongoing support after marriage?
Yes, we maintain relationships with our clients and provide post-marriage counseling, family support, and guidance whenever needed. Your success and happiness remain our priority.
27. What if I have additional questions not covered here?
Our experienced team is always available to address any specific questions or concerns. Contact us directly, and we’ll provide personalized assistance for your unique situation.
Contact Azwaj Marriage Bureau today to begin your journey toward a blessed and successful marriage. Our experienced team is ready to help you find your perfect life partner through our trusted and professional matrimonial services.